The 24/7 HALO Helpline will offer free and confidential information, support, and referrals for patients, their family members, and caregivers who have concerns about the treatment and care a patient is receiving in any healthcare setting, either at home or in a facility.

Some of the topics our Patient Advocates respond to most often are:
  • How should I handle healthcare threats that my loved one is experiencing?
  • I think my mom (dad, friend, …) died from drug overdosing in hospice. Am I crazy?
  • What should I know about the drugs used by hospices?
  • How can I find a pro-life hospice?
  • The hospital is threatening to stop my loved one’s treatment, including tube-feeding. What can I do?
  • What type of advance directive do you recommend?
  • Should I have a do not resuscitate (DNR) order on file?
  • What can you tell me about ventilators and “pulling the plug”?

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